
FAQ’s- About Jamrock Entertainment, Inc.
What sets Jamrock Entertainment apart from other Disc Jockey Services?
Am I guaranteed to have Michael Jamrock as the DJ at my event?
Will Michael Jamrock have an Assistant at my event?
What sets Michael Jamrock apart from other Mobile Disc Jockeys?
Can I hear a sample of Michael Jamrock performing live?
How will I get in touch with Michael Jamrock? May I contact him at any time?
Will I get a written contract for my party event?
Can I specify Michael and Britt Jamrock’s attire and tone at my event?
Will Michael Jamrock act as Master of Ceremonies at my event?
Will I have an in person consultation with Michael Jamrock prior to my
event?
FAQ’s – Music Preferences, On-line My Party Planner Account and Contracts
What type of Pre-Event Planning do you provide?
How do I specify my music preferences for my party event?
Will Michael Jamrock re-mix my music selections during the dance party?
What options do I have for background music during Dinner or Cocktail Hour?
I don’t currently have an event coordinator or Wedding planner- will you help?
Why are you giving me a FREE personalized on-line Party Planning account?
FAQ’s - Professional DJ Equipment and Special Effects
What sets your DJ equipment apart from other DJ Services?
Can I specify in my contract when special effects will occur during my event?
Will you provide a wireless microphone and a PA system for Guest announcements?
When do you generally begin setting up your DJ equipment prior to an
event?
FAQ’s - Prices, Packages, Quotes, Deposits, Payments, and Reschedule Policy
Are DJ packages and prices listed on the web site?
Can I generate a guaranteed, instant on-line quote from your web site for my event?
None of your packages work for my party event
In my quote, I noticed the term “Guaranteed Hours of Continuous DJ service”. What does that mean?
Does you require a deposit to reserve my event date?
What if I need to reschedule my event date?
Can I make changes to my quote or change my equipment options after I have made my deposit?
When are my final payment and planning forms due?
What if my event runs longer than expected?
FAQ’s - Insurance, Venue Requirements, Music Subscription, Business License
My Venue requires proof of DJ liability insurance. Do you carry DJ liability insurance?
What do you require be provided by the Venue?
Do you carry a professional music subscription?
Is Jamrock Entertainment a licensed South Florida business?
FAQ’s - Comparison with Other DJ Service Companies
I found another DJ company that booked over five thousand party events last year.
Why is this other DJ company pressuring me to book services with them immediately?
I found a DJ who says he will provide services for less than I was quoted by Jamrock Entertainment.
I found a DJ who says he won’t charge me extra for lighting or a fog machine.
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FAQ’s- About Jamrock Entertainment, Inc.
What sets
you apart from other Disc Jockey Services?
What makes our DJ Company different is that we are a fully licensed and
insured local South Florida business, and we guarantee that you will
have Michael Jamrock as your Disc Jockey at your event. You have
probably heard Michael Jamrock on the radio if you enjoy listening to
Y-100 or 97.9 WRMF. Michael Jamrock has been a professional radio and
television personality for over twenty years!
At Jamrock Entertainment, Inc. we provide all of the details about our
packages and prices up front to our clients on our web site and through
our on-line
quote generator. As our Client, you will be certain from the
beginning- exactly what to expect, and exactly what you will be paying
for.
At Jamrock Entertainment Inc., we provide a unique blend of professional
experience, innovation, high quality
equipment, and
event coordination
to every party. We will always treat each Client’s event as if it were
our very own. We are also happy to report that we donate 5% of our
profits to a local South Florida
Charity of each Client's choice!
Am I guaranteed to have Michael Jamrock as the DJ at my event?
Unlike other Mobile DJ Companies which typically have dozens of DJs on
staff- when you book Jamrock Entertainment Inc. for your party event-
you will be working with your actual Disc Jockey,
Michael Jamrock,
from the beginning of your planning process to the day of your
party event.
Will Michael Jamrock have an Assistant at my event?
We also guarantee that you will have
Britt Jamrock, his Wife, as his DJ
Assistant at your event. So you will actually have two dedicated
professionals working for you for the price of one!
What sets Michael Jamrock apart from other Mobile Disc Jockeys?
This may sound harsh but it is the truth. Most professional mobile disc
jockeys failed at their dream career of making it big as a radio
personality. However their love of music and their desire to be in the
spotlight has kept them in the business- and now they want to be the MC
announcer and center of attention at your party event!
Michael Jamrock will perform as
Master of Ceremonies and DJ
at your event with tact and style! Aside from MCing over
200 private Weddings and corporate events, His
professional
experience includes acting as the MC at Walt Disney World’s 50th
Anniversary Celebration, and hosting the Special Olympic World Games
with President Clinton and Arnold Schwarzenegger.
Can I hear a sample of Michael Jamrock performing live?
You probably already have if you enjoy listening to local radio stations
97.9 WRMF or Y-100. You can hear Michael Jamrock’s air check by clicking
on the audio file at the top of our About
Michael Jamrock page. .
How will I get in touch with Michael Jamrock? May I contact him at any
time?
You may
contact
either Michael or Britt Jamrock at any time, by phone,
e-mail or through our on-line messaging forms. As our client, we are
always here for you.
Will I get a written contract for my
party event?
Yes. You will receive two written contracts. We will provide you with a
written guarantee that we have reserved your event date especially for
you once we have received your deposit. The details that you provide us
using your on-line planning account will eventually make up your final
written contract with Jamrock Entertainment, Inc.
The importance of getting a written contract from your DJ (or any party
event vendor) cannot be overemphasized. Most DJ related horror stories
are due to either ,"the DJ was a friend" or "no written contract". Why
chance the DJ not showing up or canceling at the last minute? A good
contract will protect you from this nightmare.
Can I specify Michael and Britt Jamrock’s attire and tone at my event?
Absolutely. At the top of your on-line
planning account party forms, you
will be able to specify what type of attire you require us to wear
(tuxedo, cocktail dress, shorts, jeans, etc.) and how interactive you
would like each of our performance to be with your Guests. These details
will eventually make up part of your final contract with Jamrock
Entertainment, Inc.
Will Michael Jamrock act as Master of Ceremonies at my event?
Yes. We have heard horror stories about DJ’s playing dance music during
photo sessions or announcements. DJs that simply play music and do not
coordinate with other party vendor professionals. You want someone fun,
but not offensive, outgoing, but not obnoxious, professional, but not a
stick in the mud. Someone that can take command of the room and make
sure everything is running smoothly. Michael Jamrock has the
professional experience to act as the Master of Ceremonies at your
event.
Will I have an in person consultation with Michael Jamrock prior to my
event?
A personal consultation is guaranteed for the following types of events
for all packages except for our “Economy” package. Guaranteed
consultations are included for:
Weddings, Corporate Events, Quinceanera, Sweet 16’s and Proms. If your package
does not include a consultation, but you require one- please contact us
and we will be happy to assist you.
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FAQ’s – Music Preferences, On-line My Party
Planner Account and
Contracts
What type of Pre-Event Planning do
you provide?
In most cases, the DJ is the one coordinating the entire party event. Fail to plan… Plan to Fail! It is crucial that the DJ offers planning materials for the ensured success of your event. Jamrock Entertainment offers each client their own password protected on-line account which contains planning forms personalized for their party event. (If you would like to view an example of a planning account, go to our My Party Planner page)
How do I specify my music preferences for my party event?
You have several options for specifying your music preferences through
your on-line Party Planning account.
If you would like Michael Jamrock to put the perfect dance
music package together for you- simply specify your music genre and
artist preferences in your on-line planner and we will do the rest.
Alternatively, you may use our on-line
interactive music catalog to
specify the exact songs that you want throughout your event and during
your dance party. You can even specify songs that you definitely do NOT
want played at your event. Our interactive music database currently
contains over 70,000 song titles! And if the song is not in our on-line
database, we’ll be happy to get it for you- and no we do not require
that you purchase it.
Additionally, we can set you up a FREE
group music request account for
your guests prior to your party event. We will categorize your Guest’s
music request for you in order of the most requested songs- and of
course you will have the final say as to which songs will actually be
played at your event.
And finally, you can specify in your contract whether or not you would
like your Guests to be able to make live requests during your party
event, and even specify instructions for your music preferences
regarding Guests requests.
Will Michael Jamrock re-mix my music selections during the dance party?
Michael Jamrock has considerable experience as a mix master in dance clubs from the North East to South Florida. He has a unique talent to remix music and will definitely get your dance party started and keep it energized!
What options do I have for background music during Dinner or Cocktail
Hour?
We have several package options available to you for
cocktail and dinner
music. If you don’t see exactly what you had in mind- we will be happy
to customize and mix your preferences for the ambient background music
at your event. Simply contact us to discuss your ideas and we’ll be glad
to work with you to create the perfect mood music especially for your
party event.
I
don’t currently have an event coordinator or Wedding planner- will you help?
Relax! You can literally plan every detail of your event right here on
our web site through your on-line planning account. We currently
maintain South
Florida's LARGEST on-line directory of party professionals and venues. And as our client,
you are always welcome to contact us to discuss any details of your
Party Planning process.
Yes. You will find more information on our
Choose Your Charity Page. You
will be able to specify your charity on the very first form in your
on-line planning account.
Why are you giving me a FREE personalized on-line Party Planning
account?
When we say it is FREE for your personal use, we mean it. Our business
advertising is largely based on Client referrals. We know that even if
you choose not to book services with our company, but you still use your
on-line planning account- you will remember us and tell your friends,
family and co-workers about us!
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FAQ’s - Professional DJ Equipment and Special Effects
What sets
your DJ equipment apart from other DJ
services?
While home stereo components are always getting
better, they are NOT suitable for large open areas nor will they
withstand travel or perform on a consistent basis as part of a mobile
entertainment system. You should not recognize home stereo components in
a professional entertainer's equipment list, web site pictures or set up when you
interview them.
The DJ equipment that we use completely sets us apart from other DJ services. For example our snow machine was the same model used while filming the Lion the Witch and the Wardrobe, and our Intelligent Lighting Package includes the same equipment used during the Opening Ceremonies of the 2008 Olympic Games in Beijing, China!
And regardless of whichever
entertainment package or options you choose- you will have the
very best sound system available
at your event, included in the base price. Our Company’s
reputation, simply will not settle for anything less!
Can I specify in my contract when special effects will occur during my
event?
Absolutely. Your on-line planning forms will make this easy for you and
will even assist you with ideas.
Will
you provide a wireless microphone and a PA system
for Guest announcements?
Yes. A wireless remote and PA system comes with every package that we
offer.
When do you generally begin setting up your DJ equipment prior to an
event?
We begin setting up DJ equipment one hour prior to your event. This is
already included in the base price for all of our packages, and is not
included as part of “hours of continuous DJ music”. Please check with
the event location for possible set-up times. If you require a set-up
time earlier than one hour, it may result in additional charges. Please
contact us for options.
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FAQ’s - Prices, Packages, Quotes, Deposits, Payments, and Reschedule
Policy
Are DJ packages and prices listed on the web site?
Yes. Visit our main
DJ prices and packages
page for options.
Can I generate a guaranteed, instant on-line quote from your web site
for my event?
Yes. Visit our
check event date availability
page to get started.
None of your DJ entertainment packages work for my party event.
Our packages and prices are based on what the majority of our Clients
require. If you can’t find the perfect package to fit your event- simply
contact us
and we will be happy to work with you.
In my quote, I noticed the term “Guaranteed Hours of Continuous DJ
service”. What does that mean?
It means that in your quote, you are being charged for the number of
hours we will actually be playing music. We do NOT takes breaks during
party events. Be assured that our travel time
and equipment set-up and break down time are included in your package
price already, and there will be no surprises in your final bill for
services. Please understand, that if we are traveling greater than 30
miles from Boca Raton, or if you require set-up time to be greater than
one-hour before your event- there may be additional charges. We will
discuss this with you early on, before you book services with us.
Do you require a deposit to reserve my event
date?
Yes. In order to guarantee that we have reserved your event date
especially for you we must receive your deposit. You can view a quick
reference chart of our
required deposits.
Please understand that we can
NOT guarantee that your event date has been reserved until we have
received your deposit.
What if I need to reschedule my event date?
All that we require is two hours advanced notice, we do not even require
an explanation! We will gladly transfer your deposit, payments and
planning contracts to your
party reschedule date provided we have that
date available.
Your deposit is not refundable, because once we have received your
deposit, we will stop taking reservations on your event date and will
have effectively turned away other potential clients.
You can make your payments on-line through our secure on-line pay pal
server or we can accept your personal checks or money orders through the
US mail.
Can I make changes to my quote or change my equipment options after I
have made my deposit?
If you desire to add additional DJ service hours or specialized
equipment to your contract after you have booked services – that is certainly NOT a problem with us! And if you
choose to switch to a less expensive package or set of options, we will
apply your deposit and adjust your price quote accordingly.
When are my final payment and planning forms due?
Final revisions on your package options, music
selections and planning forms must be submitted to us no later than 10 days prior to your event date. Final payment of your remaining balance
is due no later than 10 days prior to your event date.
We will be glad to accommodate you assuming we don't have another event scheduled immediately following yours. View your contract for our overtime rate. In most cases, our overtime rate runs between $75.00 and $125.00 per half hour depending on the DJ equipment we will be using at your event.
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FAQs - Company Details: Insurance, Venue Requirements, Our Profits for Charity
My Venue requires proof of DJ liability insurance. Do
you carry DJ liability insurance?
Jamrock Entertainment, Inc. actually carries 2 times the base amount
required by most Venues in South Florida!
This protects not only your
Venue, but also you and your guests.
What do
you require be provided by the Venue?
At the event location, we require the following be provided:
1. Sufficient Power: A dedicated outlet for DJ equipment use only.
If you select the optional “Intelligent Lighting Package” we will then
require a second (NOT ON A DIMMER SWITCH) dedicated outlet for the light show.
2. At least one (1) six-foot or larger table. If possible, please
provide table cloth and skirting.
3. Protection from direct sunlight and rain if any of our DJ systems or
equipment will be set-up outside.
Do
you carry a professional music subscription?
Yes. We subscribe to Jones TM Prime Cuts.
Is Jamrock Entertainment a licensed South Florida business?
Yes.
You can view our company listing on
Sun Biz.
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FAQ’s - Comparison with Other DJ Service Companies
I found another DJ company that booked over five thousand party events
last year.
Beware of large, national DJ service companies that will brag about how
many millions of songs they played at so many thousands of events this
year. What you really need to know is,
how much experience does the
actual DJ that will be
performing at your actual
event actually have? And often
the company won’t be able to tell you if you if you do ask- because they
will decide at the last minute who your
actual DJ will be!
Why is this other DJ company pressuring me to book services with them
immediately?
Beware of high pressure sales when it comes to choosing the
entertainment at your event. Many DJ services will pressure you to book
immediately by warning you that otherwise you may loose your event date.
This is unlikely if they have several DJs on staff and won’t even tell
you up front exactly who your DJ will be. We guarantee that you will
have celebrity radio personality Michael Jamrock as your DJ if you book
services with us. So ask yourself why, if we only have one DJ on staff-
yet don’t pressure you to book your event date immediately with us-
well, why is a company with 12 DJs pressuring you?
Simply put- you will get what you pay for. The value of entertainment is
determined by each client. Some clients place a high priority for the
success of their event on the entertainment, while others do not. We
encourage our clients to shop around to get a feel for what is out
there. Compare the actual service versus the price. Is their service a
good value for what they offer? There are bargain basement services out
there that deliver far less than what you may expect.
Beware of teaser price quotes. Other DJ companies will often lure you in
with a low quote, only to inform you later that basic DJ equipment, such
as speakers and speaker cable- will be an additional charge! Or the time
you were quoted does not include set up or break down time of their
equipment.
Some DJ “companies” really aren’t licensed businesses! And to make it
worse, many DJ companies do not carry adequate liability insurance and
are not even willing to provide their client with a written contract for
services! These are just a few examples of what to look out for when
hiring a DJ for your party event.
At Jamrock Entertainment Inc., we provide a unique blend of professional
experience, innovation, high quality equipment, and event coordination
to every party. We will always treat each Client’s event as if it were
our very own. Our rates reflect the high quality service and expertise
we have become famous for!
I found a DJ who says he won’t charge me extra for lighting or a fog
machine.
Other DJ companies will often lure you in, offering you inferior,
non-professional DJ equipment add-ons as a perk.
Or, you might only pay an additional $50.00 for their “lighting package”- but in reality- their lighting equipment consists of cheap equipment that you could have purchased yourself at your local Sam Ash Music Store for $50.00! Or perhaps they’ll offer you a cheap fog machine or bubble machine that uses oil based chemicals which can damage your Venue’s interior, your Guests' clothing and even risk your Guests to slip on the dance floor!
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