frequently asked questions





























FAQ’s- About Jamrock Entertainment, Inc.

What sets Jamrock Entertainment apart from other Disc Jockey Services? 

Am I guaranteed to have Michael Jamrock as the DJ at my event? 

Will Michael Jamrock have an Assistant at my event?

What sets Michael Jamrock apart from other Mobile Disc Jockeys?

Can I hear a sample of Michael Jamrock performing live?

How will I get in touch with Michael Jamrock? May I contact him at any time?

Will I get a written contract for my party event?

Can I specify Michael and Britt Jamrock’s attire and tone at my event?

Will Michael Jamrock act as Master of Ceremonies at my event?

Will I have an in person consultation with Michael Jamrock prior to my event?

 

FAQ’s – Music Preferences, On-line My Party Planner Account and Contracts

What type of Pre-Event Planning do you provide?

How do I specify my music preferences for my party event?


Will Michael Jamrock re-mix my music selections during the dance party?

What options do I have for background music during Dinner or Cocktail Hour?

I don’t currently have an event coordinator or Wedding planner- will you help?

Will I be able to specify which local charity I would like Jamrock Entertainment to make a donation to?

Why are you giving me a FREE personalized on-line Party Planning account?

 

FAQ’s - Professional DJ Equipment and Special Effects

What sets your DJ equipment apart from other DJ Services?

Can I specify in my contract when special effects will occur during my event?

Will you provide a wireless microphone and a PA system for Guest announcements?

When do you generally begin setting up your DJ equipment prior to an event?

 

FAQ’s - Prices, Packages, Quotes, Deposits, Payments, and Reschedule Policy

Are DJ packages and prices listed on the web site?

Can I generate a guaranteed, instant on-line quote from your web site for my event?

None of your packages work for my party event

In my quote, I noticed the term “Guaranteed Hours of Continuous DJ service”. What does that mean?

Does you require a deposit to reserve my event date?

What if I need to reschedule my event date?

Is my deposit refundable?

What are my payment options?

Can I make changes to my quote or change my equipment options after I have made my deposit?

When are my final payment and planning forms due?

What if my event runs longer than expected?

 

FAQ’s - Insurance, Venue Requirements, Music Subscription, Business License

My Venue requires proof of DJ liability insurance. Do you carry DJ liability insurance?

What do you require be provided by the Venue?

Do you carry a professional music subscription?

Is Jamrock Entertainment a licensed South Florida business?

 

FAQ’s - Comparison with Other DJ Service Companies

 

I found another DJ company that booked over five thousand party events last year. 

Why is this other DJ company pressuring me to book services with them immediately?

I found a DJ who says he will provide services for less than I was quoted by Jamrock Entertainment.

I found a DJ who says he won’t charge me extra for lighting or a fog machine.

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FAQ’s- About Jamrock Entertainment, Inc.

 

What sets you apart from other Disc Jockey Services?

What makes our DJ Company different is that we are a fully licensed and insured local South Florida business, and we guarantee that you will have Michael Jamrock as your Disc Jockey at your event. You have probably heard Michael Jamrock on the radio if you enjoy listening to Y-100 or 97.9 WRMF. Michael Jamrock has been a professional radio and television personality for over twenty years!

 

At Jamrock Entertainment, Inc. we provide all of the details about our packages and prices up front to our clients on our web site and through our on-line quote generator. As our Client, you will be certain from the beginning- exactly what to expect, and exactly what you will be paying for.

 

At Jamrock Entertainment Inc., we provide a unique blend of professional experience, innovation, high quality equipment, and event coordination to every party. We will always treat each Client’s event as if it were our very own. We are also happy to report that we donate 5% of our profits to a local South Florida Charity of each Client's choice!

 

Am I guaranteed to have Michael Jamrock as the DJ at my event?

Unlike other Mobile DJ Companies which typically have dozens of DJs on staff- when you book Jamrock Entertainment Inc. for your party event- you will be working with your actual Disc Jockey, Michael Jamrock,  from the beginning of your planning process to the day of your party event.

 

Will Michael Jamrock have an Assistant at my event?

We also guarantee that you will have Britt Jamrock, his Wife, as his DJ Assistant at your event. So you will actually have two dedicated professionals working for you for the price of one!

 

What sets Michael Jamrock apart from other Mobile Disc Jockeys?

This may sound harsh but it is the truth. Most professional mobile disc jockeys failed at their dream career of making it big as a radio personality. However their love of music and their desire to be in the spotlight has kept them in the business- and now they want to be the MC announcer and center of attention at your party event!

 

Michael Jamrock will perform as Master of Ceremonies and DJ at your event with tact and style! Aside from MCing over 200 private Weddings and corporate events, His professional experience includes acting as the MC at Walt Disney World’s 50th Anniversary Celebration, and hosting the Special Olympic World Games with President Clinton and Arnold Schwarzenegger.

 

Can I hear a sample of Michael Jamrock performing live?

You probably already have if you enjoy listening to local radio stations 97.9 WRMF or Y-100. You can hear Michael Jamrock’s air check by clicking on the audio file at the top of our About Michael Jamrock page. .

 

How will I get in touch with Michael Jamrock? May I contact him at any time?

You may contact either Michael or Britt Jamrock at any time, by phone, e-mail or through our on-line messaging forms. As our client, we are always here for you.

 

Will I get a written contract for my party event?

Yes. You will receive two written contracts. We will provide you with a written guarantee that we have reserved your event date especially for you once we have received your deposit. The details that you provide us using your on-line planning account will eventually make up your final written contract with Jamrock Entertainment, Inc.

 

The importance of getting a written contract from your DJ (or any party event vendor) cannot be overemphasized. Most DJ related horror stories are due to either ,"the DJ was a friend" or "no written contract". Why chance the DJ not showing up or canceling at the last minute? A good contract will protect you from this nightmare.

 

Can I specify Michael and Britt Jamrock’s attire and tone at my event?

Absolutely. At the top of your on-line planning account party forms, you will be able to specify what type of attire you require us to wear (tuxedo, cocktail dress, shorts, jeans, etc.) and how interactive you would like each of our performance to be with your Guests. These details will eventually make up part of your final contract with Jamrock Entertainment, Inc.

 

Will Michael Jamrock act as Master of Ceremonies at my event?

Yes. We have heard horror stories about DJ’s playing dance music during photo sessions or announcements. DJs that simply play music and do not coordinate with other party vendor professionals. You want someone fun, but not offensive, outgoing, but not obnoxious, professional, but not a stick in the mud. Someone that can take command of the room and make sure everything is running smoothly. Michael Jamrock has the professional experience to act as the Master of Ceremonies at your event.

 

Will I have an in person consultation with Michael Jamrock prior to my event?

A personal consultation is guaranteed for the following types of events for all packages except for our “Economy” package. Guaranteed consultations are included for:  Weddings, Corporate Events, Quinceanera, Sweet 16’s and Proms. If your package does not include a consultation, but you require one- please contact us and we will be happy to assist you.

 

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FAQ’s – Music Preferences, On-line My Party Planner Account and Contracts

 

What type of Pre-Event Planning do you provide?

In most cases, the DJ is the one coordinating the entire party event. Fail to plan… Plan to Fail! It is crucial that the DJ offers planning materials for the ensured success of your event. Jamrock Entertainment offers each client their own password protected on-line account which contains planning forms personalized for their party event. (If you would like to view an example of a planning account, go to our My Party Planner page)

 

How do I specify my music preferences for my party event?
You have several options for specifying your music preferences through your on-line Party Planning account.  If you would like Michael Jamrock to put the perfect dance music package together for you- simply specify your music genre and artist preferences in your on-line planner and we will do the rest.

 

Alternatively, you may use our on-line interactive music catalog to specify the exact songs that you want throughout your event and during your dance party. You can even specify songs that you definitely do NOT want played at your event. Our interactive music database currently contains over 70,000 song titles! And if the song is not in our on-line database, we’ll be happy to get it for you- and no we do not require that you purchase it.

 

Additionally, we can set you up a FREE group music request account for your guests prior to your party event. We will categorize your Guest’s music request for you in order of the most requested songs- and of course you will have the final say as to which songs will actually be played at your event.

 

And finally, you can specify in your contract whether or not you would like your Guests to be able to make live requests during your party event, and even specify instructions for your music preferences regarding Guests requests.

 

Will Michael Jamrock re-mix my music selections during the dance party?

Michael Jamrock has considerable experience as a mix master in dance clubs from the North East to South Florida. He has a unique talent to remix music and will definitely get your dance party started and keep it energized!

 

What options do I have for background music during Dinner or Cocktail Hour?

We have several package options available to you for cocktail and dinner music. If you don’t see exactly what you had in mind- we will be happy to customize and mix your preferences for the ambient background music at your event. Simply contact us to discuss your ideas and we’ll be glad to work with you to create the perfect mood music especially for your party event.

 

I don’t currently have an event coordinator or Wedding planner- will you help?

Relax! You can literally plan every detail of your event right here on our web site through your on-line planning account. We currently maintain South Florida's LARGEST on-line directory of party professionals and venues. And as our client, you are always welcome to contact us to discuss any details of your Party Planning process.

 

Will I be able to specify which local charity I would like Jamrock Entertainment to make a donation to?

Yes. You will find more information on our Choose Your Charity Page. You will be able to specify your charity on the very first form in your on-line planning account.

 

Why are you giving me a FREE personalized on-line Party Planning account?

When we say it is FREE for your personal use, we mean it. Our business advertising is largely based on Client referrals. We know that even if you choose not to book services with our company, but you still use your on-line planning account- you will remember us and tell your friends, family and co-workers about us!

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FAQ’s - Professional DJ Equipment and Special Effects

 

What sets your DJ equipment apart from other DJ services?

While home stereo components are always getting better, they are NOT suitable for large open areas nor will they withstand travel or perform on a consistent basis as part of a mobile entertainment system. You should not recognize home stereo components in a professional entertainer's equipment list, web site pictures or set up when you interview them.

 

The DJ equipment that we use completely sets us apart from other DJ services. For example our snow machine was the same model used while filming the Lion the Witch and the Wardrobe, and our Intelligent Lighting Package includes the same equipment used during the Opening Ceremonies of the 2008 Olympic Games in Beijing, China!  

 

And regardless of whichever entertainment package or options you choose- you will have the very best sound system available at your event, included in the base price. Our Company’s reputation, simply will not settle for anything less! 

 

Can I specify in my contract when special effects will occur during my event?

Absolutely. Your on-line planning forms will make this easy for you and will even assist you with ideas.

 

Will you provide a wireless microphone and a PA system for Guest announcements?

Yes. A wireless remote and PA system comes with every package that we offer.

 

When do you generally begin setting up your DJ equipment prior to an event?

We begin setting up DJ equipment one hour prior to your event. This is already included in the base price for all of our packages, and is not included as part of “hours of continuous DJ music”. Please check with the event location for possible set-up times. If you require a set-up time earlier than one hour, it may result in additional charges. Please contact us for options.

 

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FAQ’s - Prices, Packages, Quotes, Deposits, Payments, and Reschedule Policy

 

Are DJ packages and prices listed on the web site?

Yes. Visit our main DJ prices and packages page for options.

 

Can I generate a guaranteed, instant on-line quote from your web site for my event?

Yes. Visit our check event date availability page to get started.

 

None of your DJ entertainment packages work for my party event.

Our packages and prices are based on what the majority of our Clients require. If you can’t find the perfect package to fit your event- simply contact us and we will be happy to work with you.

 

In my quote, I noticed the term “Guaranteed Hours of Continuous DJ service”. What does that mean?

It means that in your quote, you are being charged for the number of hours we will actually be playing music. We do NOT takes breaks during party events. Be assured that our travel time and equipment set-up and break down time are included in your package price already, and there will be no surprises in your final bill for services. Please understand, that if we are traveling greater than 30 miles from Boca Raton, or if you require set-up time to be greater than one-hour before your event- there may be additional charges. We will discuss this with you early on, before you book services with us.

 

Do you require a deposit to reserve my event date?

Yes. In order to guarantee that we have reserved your event date especially for you we must receive your deposit. You can view a quick reference chart of our required deposits. Please understand that we can NOT guarantee that your event date has been reserved until we have received your deposit.

 

What if I need to reschedule my event date?

All that we require is two hours advanced notice, we do not even require an explanation! We will gladly transfer your deposit, payments and planning contracts to your party reschedule date provided we have that date available.

 

Is my deposit refundable?

Your deposit is not refundable, because once we have received your deposit, we will stop taking reservations on your event date and will have effectively turned away other potential clients.

 

What are my payment options?

You can make your payments on-line through our secure on-line pay pal server or we can accept your personal checks or money orders through the US mail. Final payment is due to us no later than 10 days prior to your event date.

 

Can I make changes to my quote or change my equipment options after I have made my deposit?

If you desire to add additional DJ service hours or specialized equipment to your contract after you have booked services – that is certainly NOT a problem with us! And if you choose to switch to a less expensive package or set of options, we will apply your deposit and adjust your price quote accordingly.

 

When are my final payment and planning forms due?

Final revisions on your package options, music selections and planning forms must be submitted to us no later than 10 days prior to your event date. Final payment of your remaining balance is due no later than 10 days prior to your event date.

What if my event runs longer than I expected?

We will be glad to accommodate you assuming we don't have another event scheduled immediately following yours. View your contract for our overtime rate. In most cases, our overtime rate runs between $75.00 and $125.00 per half hour depending on the DJ equipment we will be using at your event. 

 

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FAQs - Company Details: Insurance, Venue Requirements, Our Profits for Charity

 

My Venue requires proof of DJ liability insurance. Do you carry DJ liability insurance?

Jamrock Entertainment, Inc. actually carries 2 times the base amount required by most Venues in South Florida! This protects not only your Venue, but also you and your guests.

 

What do you require be provided by the Venue?

At the event location, we require the following be provided:
1. Sufficient Power: A dedicated outlet for DJ equipment use only.
If you select the optional “Intelligent Lighting Package” we will then require a second (NOT ON A DIMMER SWITCH) dedicated outlet for the light show.
2. At least one (1) six-foot or larger table. If possible, please provide table cloth and skirting.
3. Protection from direct sunlight and rain if any of our DJ systems or equipment will be set-up outside.

 

Do you carry a professional music subscription?

Yes. We subscribe to Jones TM Prime Cuts.

 

Is Jamrock Entertainment a licensed South Florida business?

Yes. You can view our company listing on Sun Biz.

 

 

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FAQ’s - Comparison with Other DJ Service Companies

 

I found another DJ company that booked over five thousand party events last year.

Beware of large, national DJ service companies that will brag about how many millions of songs they played at so many thousands of events this year. What you really need to know is, how much experience does the actual DJ that will be performing at your actual event actually have? And often the company won’t be able to tell you if you if you do ask- because they will decide at the last minute who your actual DJ will be!

 

Why is this other DJ company pressuring me to book services with them immediately?

Beware of high pressure sales when it comes to choosing the entertainment at your event. Many DJ services will pressure you to book immediately by warning you that otherwise you may loose your event date. This is unlikely if they have several DJs on staff and won’t even tell you up front exactly who your DJ will be. We guarantee that you will have celebrity radio personality Michael Jamrock as your DJ if you book services with us. So ask yourself why, if we only have one DJ on staff- yet don’t pressure you to book your event date immediately with us- well, why is a company with 12 DJs pressuring you?

 

I found a DJ who says he will provide services at my event at a much lower price than I was quoted by Jamrock Entertainment.

Simply put- you will get what you pay for. The value of entertainment is determined by each client. Some clients place a high priority for the success of their event on the entertainment, while others do not. We encourage our clients to shop around to get a feel for what is out there. Compare the actual service versus the price. Is their service a good value for what they offer? There are bargain basement services out there that deliver far less than what you may expect.

 

Beware of teaser price quotes. Other DJ companies will often lure you in with a low quote, only to inform you later that basic DJ equipment, such as speakers and speaker cable- will be an additional charge! Or the time you were quoted does not include set up or break down time of their equipment.

 

Some DJ “companies” really aren’t licensed businesses! And to make it worse, many DJ companies do not carry adequate liability insurance and are not even willing to provide their client with a written contract for services! These are just a few examples of what to look out for when hiring a DJ for your party event.

 

At Jamrock Entertainment Inc., we provide a unique blend of professional experience, innovation, high quality equipment, and event coordination to every party. We will always treat each Client’s event as if it were our very own. Our rates reflect the high quality service and expertise we have become famous for!

 

I found a DJ who says he won’t charge me extra for lighting or a fog machine.

Other DJ companies will often lure you in, offering you inferior, non-professional DJ equipment add-ons as a perk.

Or, you might only pay an additional $50.00 for their “lighting package”- but in reality- their lighting equipment consists of cheap equipment that you could have purchased yourself at your local Sam Ash Music Store for $50.00! Or perhaps they’ll offer you a cheap fog machine or bubble machine that uses oil based chemicals which can damage your Venue’s interior, your Guests' clothing and even risk your Guests to slip on the dance floor!

 

 

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